Shipping Policy

COUNTRIES WE DELIVER TO:

North & South America: United States, Canada, Mexico

Oceania: Australia, New Zealand

Europe: United Kingdom, Ireland, France, Germany, Spain, Italy, Sweden, Switzerland, Belgium, Norway, Luxembourg, Denmark, Netherlands, Poland, Portugal, Czechia, Austria, Hungary, Ukraine, Slovenia, Slovakia, Lithuania, Serbia.

Asia: Japan, South Korea, Singapore, China, Hong Kong SAR, Malaysia, Macao SAR, Philippines, Vietnam, Maldives, India, Taiwan, Thailand.

Rest of the world: South Africa, Saudi Arabia, Côte d’Ivoire, Lebanon, Türkiye, Belarus, Russia, Brunei.

SHIPPING FEE:

We offer a flat shipping rate of $7.99 for all orders (except these countries*). But hey, if your order is over $60, shipping's on us! 

We offer $9.99 flat shipping rate for these countries* : Denmark, Japan, Netherlands, New Zealand, South Korea, Ukraine, Slovenia, Canada and Türkiye 

SHIPPING TIME:

Total delivery time = processing + transit time + any courier delays.

Processing Time: 
We are a small team, please allow 2-3 days to prepare & ship your order.

UK Standard Shipping:
 5-8 business days.

US Standard Shipping: 7-10 business days.
(This does not apply to Puerto Rico, Virgin Islands, Hawaii, Guam, Alaska. Please consult with customer service if you are located in these places.)

Canada Standard Shipping: 7-14 business days.

Australia Standard Shipping: 7-14 business days.

Europe Standard Shipping: 7-14 business days.

International: 7-21 business days depending on location.

*Total delivery time excludes weekends and bank holidays.

*The transit times quoted are what is promised by our couriers, please bear in mind these may be subject to delays on their end for a variety of reasons which will be out of our control.

OUR COURIER PARTNERS

We use FEDEX, USPS, and DHL for all our shipments, ensuring timely and global delivery.

 

NEED TO MODIFY OR CANCEL YOUR ORDER?

Got changes? Get in touch with us at support@auraofeden.com by 3pm PST on the day of your order. After that window, we won't be able to make adjustments.

WHERE'S MY TRACKING INFO?

Once your order is on its way, we'll shoot you an email with the tracking details. If for some reason you don't get that email, don't hesitate to reach out to support@auraofeden.com.

Please note: All our deliveries need a signature, so ensure someone's there to sign at your provided address during working hours.

DO I NEED TO SIGN FOR MY PACKAGE?

Yep! We require a signature when you receive your order. So, make sure either you or someone trustworthy is around to accept the package.